Privacy Policy
At pixelwavey, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Last Updated: December 15, 2024
Effective Date: December 15, 2024
Information We Collect
We collect various types of information to provide and improve our services to you. The information we collect includes both personal and non-personal data that helps us understand how you interact with our website and services.
Personal Information
Information that can be used to identify you, including your name, email address, phone number, postal address, and other contact details when you provide them voluntarily through forms, registrations, or communications.
Usage Data
Information about how you access and use our website, including your IP address, browser type, operating system, referring websites, pages viewed, time spent on pages, and other analytics data.
Device Information
Technical information about the device you use to access our services, including device identifiers, hardware model, operating system version, and mobile network information.
How We Use Your Information
We use the information we collect for various purposes to provide, maintain, and improve our services. Our use of your personal information is always in accordance with applicable privacy laws and regulations.
Service Provision
To provide, maintain, and improve our website and services, including processing transactions, providing customer support, and maintaining our systems.
Communication
To communicate with you about our services, respond to your inquiries, send important notices, and provide technical support when needed.
Analytics & Improvement
To analyze usage patterns, improve our website functionality, develop new features, and enhance user experience based on aggregated data.
Marketing
To send you promotional materials, newsletters, and marketing communications about our services, with your explicit consent where required.
Security & Fraud Prevention
To protect our services, detect and prevent fraud, unauthorized access, and other security issues to ensure the safety of our users.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and respond to lawful government requests and court orders.
Information Sharing & Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers have access to personal information only to perform these services on our behalf.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as courts, government agencies, or regulatory bodies.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, with appropriate notice provided.
Your Privacy Rights
You have important rights regarding your personal information. We are committed to helping you exercise these rights and providing you with control over your data.
Right to Access
You have the right to request information about what personal data we have about you, including how we use it and who we share it with.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we have about you.
Right to Erasure
Also known as the "right to be forgotten," you can request that we delete your personal information under certain circumstances.
Right to Restrict Processing
You can request that we limit the way we use your personal information while we resolve any issues you raise.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object
You can object to certain types of processing, including direct marketing and automated decision-making.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days or as required by applicable law.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Security is a top priority in our data handling practices.
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.
Secure Infrastructure
Our servers are hosted in secure data centers with 24/7 monitoring and access controls.
Access Controls
Access to personal information is restricted to authorized personnel only and monitored regularly.
Regular Audits
We conduct regular security assessments and audits to maintain the highest security standards.
Security Measures
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences.
Essential Cookies
Required for the website to function properly, including security, network management, and accessibility features.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies
Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.
Cookie Preferences
Manage your cookie preferences and learn more about how we use tracking technologies.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.
Transfer Safeguards
Adequacy Decisions
We transfer data to countries with adequate data protection levels as determined by regulatory authorities.
Standard Contractual Clauses
We use approved contractual terms to ensure proper protection when transferring data internationally.
Certification Schemes
We participate in recognized certification programs for international data transfers.
Data Residency
We store and process data in multiple geographic locations to ensure optimal performance and compliance with local regulations.
Primary Data Centers
London, United Kingdom
Frankfurt, Germany
Backup Locations
Dublin, Ireland
Amsterdam, Netherlands
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. We are committed to protecting the privacy of young users and comply with applicable children's privacy laws.
Age Restrictions
Our services are designed for users aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent.
Parental Consent
If we become aware that we have collected personal information from a child under 16 without proper parental consent, we will take steps to remove that information from our servers promptly.
Parental Rights
Parents and guardians have the right to request information about their child's personal information and request its deletion if it was collected without consent.
Under 16?
If you are under 16 years old, please ask your parent or guardian for permission before sharing any personal information with us.
Need Help?
Contact our privacy team if you have questions about children's privacy policies.
Policy Updates & Contact Information
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about how we protect your information.
Policy Updates
Regular Reviews
We review and update this policy at least annually or when significant changes occur.
Notification of Changes
We will notify users of material changes via email or prominent notice on our website.
Version History
Previous versions of this policy are archived and available upon request.
Stay informed about privacy updates:
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:
Company Address
125 Kings Road
London SW3 4RP
United Kingdom
Data Protection Officer
For EU residents: You may also contact our designated Data Protection Officer for privacy-related inquiries.